One Of The Top Three Asic Miner Suppliers In China



Website Trust and Legal Questions

Answer: AladdinMiners is a professional cryptocurrency mining hardware store, specializing in selling a wide range of miners. We also develop and produce liquid cooling accessories and containers for ASIC mining machines, providing a comprehensive upgrade to traditional air-cooled mining machines.

Answer: Our office is located at FLAT/RM B 5/F GAYLORD COMMERCIAL BUILDING 114-118 LOCKHART ROAD HK

Answer: Yes, we offer competitive prices thanks to strong partnerships with manufacturers. Contact our sales team for potential discounts on bulk orders.

Payment-Related Questions

Answer: We accept a variety of payment methods including cryptocurrency (USDT, Bitcoin, Ethereum, Litecoin, etc.). For payments via bank transfer, Alipay, West Union, etc., please contact our sales team for further assistance.

Answer: We recommend prompt payment to secure your purchase due to fluctuating market prices of mining machines.

Answer: Full payment is required for in-stock machines. For pre-sale miners and bulk orders, a deposit may be paid first, with final payment due before delivery.

Order-Related Questions

Answer: Log in to your account on our website to view your order status and track the shipping.

Answer: Contact us via email to inquire about availability and reserve items for future delivery upon agreement of shipping terms.

Answer: If you’re having trouble logging in, please contact our support team immediately for assistance.

Answer: Yes, contact our sales team via the provided contact details on our website to place your order.

Answer: Yes, contact our sales team directly to place an order without an account. We will assist you and provide an invoice.

Answer: Orders not paid within 24 hours may be automatically cancelled. Contact us if this happens, and we will assist you.

Answer: In-stock machines are shipped immediately, with delivery typically taking 5-10 business days. Shipping times for pre-sale and used machines may vary.

Technical Support and Product Questions

Answer: Our hardware supports mining of various cryptocurrencies including Bitcoin, Ethereum, Litecoin, and more.

Answer: Miners come with the original factory-supplied power cable. Additional types can be purchased separately.

Answer: Yes, contact us before disassembling your miner to avoid voiding the warranty.

Answer: Conduct an initial inspection and contact our support team if any discrepancies are found.

Answer: Ensure proper ventilation to prevent overheating, especially for large ASIC miners.

Answer: Ensure you have the right environmental conditions and proper ventilation for your ASIC miner.

Answer: At CryptoHashMiners, we strive to offer competitive prices on all our products. We have established strong partnerships with manufacturers to ensure that we can provide our customers with the best possible prices. If you find a product you are interested in, we recommend placing your order promptly to secure your purchase. For bulk orders, please contact our sales team for potential discounts.

Additional Categories and Questions

Answer: Yes, you will need to pay appropriate customs fees in your country. Contact your local logistics company to pay the fees.

Answer: We ship our products worldwide, with specific services for countries with more difficult customs clearance.

Answer: Contact our customer support with your order number, a description of the issue, and the product’s serial number to initiate a warranty claim.

Answer: Full payment is required for in-stock mining machines. For pre-sale miners and bulk orders, we may offer the option to pay a deposit first, with the final payment due before delivery. Please contact our sales team for more details.

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    I am Ben Fang, the CEO of, me and my team would be happy to meet you and learn all about your business, requirements and expectations.


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